Ordering

ORDERING

SEARCH AND DISCOVERY

Shopping on Hypecases is easy. Just type a keyword (for example “marvel”) on the search bar and the designs will just appear. You can also browse around to check all the available designs.

 

ORDER HISTORY
If you sign up for an account with Hypecases (it’s free!), then you can keep track of all of your recent and past orders via the Order History & Status page.

 

PERSONALIZED DESIGN

Want a personalized design? Here’s how:

1. Sign up for a Hypecases Account.
2. On our website select CUSTOMIZED CASE.
3. Select what type of case you want.
4. Select the Phone Unit / Model of your phone on the menu.
5. Click “choose file” to upload your design / image.
6. Type your instructions (if you have one).
7. Click add to Cart.
8. Fill up the order form.
9. Select mode of payment.
10. View shopping cart after check out.

 

FREQUENTLY ASKED QUESTIONS

How long will it take for you to ship my order after my payment?
Around 1-2 days for non-customized designs.

What shipping couriers do you ship to?
JRS Express, HypeXpress for Cash on Delivery in Metro Manila

How long before my order arrives?
For JRS Express around 1-3 days depending on your location. For HypeXpress Cash on Delivery every Tuesday and Thursday.

What is your operating hours?
Customer support is available Monday to Friday 9:00 A.M. to 6:00 P.M. / Saturday 9:30 A.M. to 5:00 P.M. except holidays and force majeure.

Do you have a store in a mall?
We don’t have one. We sell / take orders online via our website. But we do have a physical office.

How long are you doing business?
Since 2013.

Are you government registered business?
Yes. DTI and BIR registered with updated Mayor’s Permit.